Hey Gamers & Fashion Rebels! Welcome to TheYetee Store’s Returns & Exchanges policy – where we make sure your gear fits as perfectly as your gaming strategy! We’re committed to making the return process as smooth as landing that final combo.
🏆 Our Return Promise
At TheYetee Store, we want you to love your wearable art as much as we do. If something isn’t quite right, we’ve got your back like a trusty co-op partner!
Quick Stats:
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed, and with original tags
- Return Shipping: Customer responsible (unless we made a mistake!)
- Refund Processing: 5-10 business days after we receive your return
🎯 How to Initiate a Return or Exchange
Ready to start a return? Follow these steps like you’re following a speedrun guide:
- Contact Support: Email our team at [email protected] within 15 days of receiving your order
- Provide Details: Include your order number and reason for return/exchange
- Wait for Instructions: We’ll send you the return address and any special instructions
- Ship It Back: Package your items securely and ship to our San Diego HQ
- Get Your Refund: Once received and inspected, we’ll process your refund or exchange
📝 Return Request Template
Copy and paste this template into your email to get the process started faster than a turbo controller:
Subject: Return/Exchange Request – Order #[Your Order Number]
Hello TheYetee Support Team,
I would like to request a [return/exchange] for my recent order.
Order Number: [Your Order Number]
Items to Return/Exchange: [List items and sizes]
Reason: [Size issue, damaged item, wrong item received, etc.]
Preferred Solution: [Refund / Exchange for Size: / Exchange for Item: ]
Please send me the return instructions at your earliest convenience.
Thank you!
[Your Name]💸 Refund Information
Once we receive and inspect your return, here’s what happens:
- Processing Time: 5-10 business days after we receive your return
- Refund Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
- Exchange Shipping: We’ll cover shipping for your replacement item!
🚫 Non-Returnable Items
Just like some game items are bound to your character, these can’t be returned:
- Pins & Stickers: These are considered final sale due to their nature
- Digital Items: Music downloads and digital content
- Custom or Personalized Items: Made just for you!
- Items without original tags or that show signs of wear
Pro Gamer Tip: Considering an exchange? Check out our size charts before ordering to find your perfect fit on the first try!
🆘 Need Help?
Our support team is always ready to respawn and help you out! Contact us at:
Email: [email protected]
Address: 70 Tenmile, San Diego, US 92103
Remember: At TheYetee, we’re not just about awesome gear – we’re about making sure you’re completely happy with your gaming fashion collection. Now go complete your style mission! 🚀
Last updated: [Current Date]