Hey Gamers & Fashion Rebels! Welcome to TheYetee Store’s Shipping & Returns guide – your ultimate walkthrough for getting your gear and handling any mission-critical adjustments! We’re here to make sure your experience is as smooth as pulling off that perfect combo. 🎮
📦 Shipping Information
Pro Gamer Tip: All orders are processed within 1-2 business days! No respawn timers here!
Shipping Methods & Times:
- Standard Shipping ⚡
- Carrier: DHL or FedEx
- Cost: $12.95
- Delivery Time: 10-15 business days after shipping
- Free Shipping 🎁
- Carrier: EMS
- Available for orders over $50
- Delivery Time: 15-25 business days after shipping
Global Mission Note: We ship worldwide! (Excluding some Asian regions and remote areas – check with support if unsure)
🔄 Returns & Exchanges
Sometimes even the best-laid plans need adjusting! If your gear isn’t performing perfectly, we’ve got your back like the ultimate co-op partner.
🎯 Return Basics:
- Return Window: 15 days from delivery date
- Condition: Items must be unworn, unwashed, and have original tags attached
- Return Shipping: Customer responsible (unless we made an oopsie!)
🏆 The Return Mission – Step by Step:
- Contact Support: Email our elite support team at [email protected] within 15 days of receiving your order
- Provide Intel: Include your order number and reason for return/exchange
- Await Instructions: We’ll send you the return address and any special mission parameters
- Ship It Back: Package your items securely and ship to our San Diego HQ at 70 Tenmile, San Diego, US 92103
- Mission Complete: Once received and inspected, we’ll process your refund or exchange
📧 Quick Start Template:
Subject: Return/Exchange Request – Order #[Your Order Number]
Message:
Hello TheYetee Support Team,
I would like to request a [return/exchange] for my recent order.
Order Number: [Your Order Number]
Items to Return/Exchange: [List items and sizes]
Reason: [Size issue, damaged item, wrong item received, etc.]
Preferred Solution: [Refund / Exchange for Size: / Exchange for Item: ]
Please send me the return instructions at your earliest convenience.
Thank you!
[Your Name]
💸 Refund Intelligence
Once we receive and inspect your return, here’s the payout strategy:
- Processing Time: 5-10 business days after we receive your return
- Refund Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable
- Exchange Bonus: We’ll cover shipping for your replacement item!
🚫 Mission Critical – Non-Returnable Items
Just like some rare game items are bound to your character, these items can’t be returned:
- Pins & Stickers: These collectibles are considered final sale – once they’re yours, they’re yours forever!
- Digital Items: Music downloads and digital content (no take-backsies on those sweet tunes!)
- Custom or Personalized Items: Made specifically for you – like a character created just for your playthrough
- Items without original tags or that show signs of wear
🆘 Need Backup?
Our support team is always ready to respawn and assist you! Contact us at:
- Email: [email protected]
- HQ Address: 70 Tenmile, San Diego, US 92103
Remember: At TheYetee, we’re not just about awesome gear – we’re about making sure you’re completely happy with your gaming fashion collection. Now go complete your style mission! 🌟
Last updated: [Current Date]